The problem is, though, that the more Charlotte sees of Captain Jaggery's rules and order, the more she realizes that the guy is cruel, merciless, and abusive. Charlotte writes: "It was to him I owed my allegiance – by custom – by habit – by law" (9.61).
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Every fiber in her being tells her that she should be on his side. From the outset, then, Charlotte (always a Daddy's girl) trusts the captain implicitly (3.13). For Charlotte, he symbolizes the regulated world of law and order that she knows from her father. His dress is smart, his manner is impeccable, and he likes to take his tea in a timely fashion. Captain Andrew Jaggery, head of the Seahawk, is nothing if not a gentleman – on the outside.